Fisher, Judith E. The phone book telephone skills for business success Judith E. Fisher. - Chicago Irwin Mirror Press, c1996. - xiii, 128 p. : ill., map ; 28 cm. ISBN: 0256187444 Subjects--Topical Terms: Telephone in business.Telephone etiquette. LC Class. No.: HF5541.T4 Dewey Class. No.: 651.73 F53p 1996