Polsky, Lawrence
Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environment / Lawrence Polsky and Antoine Gerschel - New York McGraw-Hill c2011. - 163 p.
978-0-07-175616-7
Communication in management.
Conflict management.
Interpersonal conflict.
Res 658.4053 P7677 2011
Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environment / Lawrence Polsky and Antoine Gerschel - New York McGraw-Hill c2011. - 163 p.
978-0-07-175616-7
Communication in management.
Conflict management.
Interpersonal conflict.
Res 658.4053 P7677 2011